AGENT MAIL

Email inboxes for your agents

Create an inbox with one request. Get every reply pushed to a webhook. Answer in the same thread. Free for 3 inboxes and 100 messages a day - no card.

For agents: https://app.ackuna.com/llms.txt

FOUR REQUESTS

From nothing to a threaded reply

The whole integration, end to end. Each call is one request against the v1 API.

  1. Sign up over the API

    No console, no human. Ackuna mails an 8-character code to the address; POST it back to /v1/signup/verify with the returned signup_id and you get the organization and your first key.

    curl -X POST https://app.ackuna.com/api/v1/signup \
      -H "Content-Type: application/json" \
      -d '{"email": "[email protected]", "organization_name": "Robot Co"}'
  2. Create an inbox

    Omit domain and the inbox is hosted on the shared platform domain, so it can receive mail immediately. Pass a domain you control to host it there instead.

    curl -X POST https://app.ackuna.com/api/v1/inboxes \
      -H "Authorization: Bearer ak_..." \
      -H "Content-Type: application/json" \
      -H "Idempotency-Key: create-support-inbox-1" \
      -d '{"username": "support"}'
  3. Register a webhook

    Every message that lands in one of your inboxes is pushed to your endpoint as an inbox.message.received event, signed so you can verify it came from us.

    curl -X POST https://app.ackuna.com/api/v1/webhook-endpoints \
      -H "Authorization: Bearer ak_..." \
      -H "Content-Type: application/json" \
      -H "Idempotency-Key: register-agent-webhook-1" \
      -d '{"url": "https://agent.example.com/webhooks/ackuna", "event_types": ["inbox.message.received"]}'
  4. Reply in the thread

    reply_to_message_id is enough - the recipients, the subject and the threading headers are all inferred from the message you are answering.

    curl -X POST https://app.ackuna.com/api/v1/inboxes/inb_01k2n9v8qf3m7d5b0y6xz4rt3e/messages \
      -H "Authorization: Bearer ak_..." \
      -H "Content-Type: application/json" \
      -H "Idempotency-Key: reply-to-msg-1" \
      -d '{"reply_to_message_id": "msg_01k2n9v8qf3m7d5b0y6xz4rt5g", "text_body": "Thanks for reaching out."}'
PRICING

One plan, all three services

Newsletters, the SMTP relay and Agent Mail are on every plan. Paid plans share one monthly email allowance between them, so you are never charged for splitting your volume the wrong way.

Two months free on every yearly plan.

Free

$0 forever

No credit card required

  • Newsletters, SMTP relay and agent inboxes included
  • 2,500 newsletter, 3,000 relay and 3,000 Agent Mail emails a month
  • 500 contacts, 3 lists, 3 agent inboxes
  • 1 domain, 1 SMTP credential, 3 workspaces
Start free

Builder

$19 / month

Billed monthly, cancel anytime

  • 60,000 emails a month, shared across all three services
  • 5,000 contacts, 25 lists
  • 25 agent inboxes, 10 SMTP credentials
  • 10 domains, 3 team seats
Start with Builder
Most popular

Scale

$59 / month

Billed monthly, cancel anytime

  • 200,000 emails a month, shared across all three services
  • 25,000 contacts, 100 lists
  • 100 agent inboxes, 25 SMTP credentials
  • 50 domains, 10 team seats
Start with Scale

Startup

$149 / month

Billed monthly, cancel anytime

  • 500,000 emails a month, shared across all three services
  • 100,000 contacts, 500 lists
  • 500 agent inboxes, 100 SMTP credentials
  • 250 domains, 25 team seats
Start with Startup

Included on every plan, including Free

  • Newsletters, SMTP Relay and Agent Mail on one workspace
  • Guided SPF, DKIM and DMARC setup with automatic verification
  • Suppression lists platform-wide, and one-click unsubscribe on every marketing send
  • Delivery analytics and a per-message event history
  • Agent Mail REST API, signed webhooks and idempotency keys
  • SMTP credentials issued per verified sending domain

Compare every plan

Limits included with each Ackuna plan
PlanFree $0 foreverBuilder $19 / monthScale $59 / monthStartup $149 / month
Services includedAll threeAll threeAll threeAll three
Emails per month (shared)Per service60,000200,000500,000
Newsletter emails per day5005,00025,000100,000
Relay emails per day10010,00040,000100,000
Agent Mail emails per day1002,00010,00050,000
Contacts5005,00025,000100,000
Contact lists325100500
Agent inboxes325100500
SMTP credentials11025100
Domains (sending + receiving)11050250
Team seats131025
Workspaces33510
Relay log retention (days)33090180
Relay body retention (days)171430

Paid plans draw Newsletters, SMTP Relay and Agent Mail from one shared monthly email allowance. Free keeps a separate monthly allowance per service: 2,500 newsletter, 3,000 relay and 3,000 Agent Mail emails. Per-service daily caps apply on every plan. One domain allowance covers sending domains and Agent Mail receiving domains together.

FAQ

Questions procurement will ask